PRIVACY POLICY

1. Introduction
Welcome to Wondercall! This Privacy Policy (“Policy“) explains how Wondercall (“we“, “us“, or “our“) collects, uses, and shares information about you when you use Wondercall, an AI call agent service. By using our service, you consent to the data practices described in this Policy. If you do not agree with our policies and practices, your choice is not to use Wondercall.

2. Information We Collect
We collect several types of information from and about users of our service, including:
Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
Usage Details: Information about your internet connection, the equipment you use to access our service, and usage details.

3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
For any other purpose with your consent.

4. How We Share Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also share personal information:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
With your consent.

5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

6. Third-Party Services
Third parties provide certain services available on our behalf. We may share your Personal Information with these third parties, but only to the extent necessary to perform these services. These include:
Cloudflare Analytics for measurement.
Cloudflare DDoS protection and Turnstile for bot protection.
Fingerprinting for further anti-bot mitigation.
Sentry for error tracking.

7. Call Recording
Unless deactivated by the client, we record calls to enhance service quality and for review purposes. These recordings are handled in accordance with our data security policies.

8. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

9. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected].